Baltimore Jewish Life

Coffee Shop Manager

Me Latte

We are seeking an experienced and passionate Coffee Shop Manager to work and oversee the daily operations of our coffee shop. As a Coffee Manager, you will be responsible for ensuring the highest level of customer service, quality food and coffee offerings, and smooth functioning of the coffee shop.

About the Position

Responsibilities:

Coffee Shop Operations: Manage all aspects of the coffee shop, including opening and closing procedures, inventory management, and ensuring a clean and inviting environment for customers.

Customer Service: Lead by example in delivering exceptional customer experiences. Handle customer inquiries, complaints, and feedback in a professional and courteous manner.

Quality Control and food preparation: Maintain consistent quality of drinks and food and preparation.

Marketing and Promotion: Work closely with the marketing team to develop and execute promotions, loyalty programs, and events that attract and retain customers.

Health and Safety Compliance: Adhere to health and safety regulations, ensuring the coffee shop meets all necessary food safety standards and requirements.