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Administrative Assistant/Customer Service Rep

Rosenbloom Pest Control, Inc.

We are a family-oriented pest control company, serving the Baltimore area for over 2 decades.

About the Position

Benefits for you:
• Enjoy a paid training program which will allow you to learn from veteran professionals
• Great pay $41,600-$43,700
• Paid time off
• Medical benefits
• Bonus programs
• Ongoing development coaching
• Management that will do everything it can to help you succeed, grow, and advance
• Very friendly, healthy family-like company culture
• Long term career path in service, sales, and management
• Access to the best resources, tools, and technology
• Security in a company that includes first-rate safety training and personal protective equipment

Position requirements:
• Friendly, outgoing personality
• Strong observational skills
• Detail-oriented
• Think creatively to solve problems
• A strong work ethic with high standards
• Have a desire to exceed customer expectations
• Be able to work independently as well as part of a team
• Excellent communication and interpersonal skills
• Ability to multi-task, be organized, and efficient
• Up-to-date computer skills in Microsoft Word and Excel
• Familiar with social media platforms
• Minimum Education: AA degree, BA preferred but not required.
• At least one year’s experience in phone customer service and administrative work

Position Responsibilities:

• Answering the phone (scheduling, answering questions about treatments, billing, etc.)
• Scheduling
• Responding to email requests
• Creating new customer accounts
• Accepting credit card payments
• Communicating with clients about their treatments
• Posting on social media
• Processing paperwork
• Sending out service agreements
• Quality control calls
• Special projects as needed

Location: Baltimore, MD

For More Information, please contact Zahava at 410-358-5583 or humanresourcesrpc@gmail.com

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