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Customer Relationship/Account Manager

Global Teletherapy

Join the Global Teletherapy Team! This is a thriving company in the fast-paced and growing industry of teletherapy.

About the Position

Seeking a qualified candidate to fill a full-time customer relationship role as a School Liaison. The “school liaison” acts as a middleman between schools we contract with and the pool of therapists we have available to service them. The position involves close support, coordination and communication via email, phone, and occasional video conference interactions with both the school point of contact as well as the therapists you have assigned. Organization, customer relationship management, and problem-solving are all key aspects of this job.

Requirements:

- Highly skilled in customer relationship management

- Ability to communicate via phone and email in a professional manner

- Excellent organization and time management skills

- Proficiency in Microsoft Office Suite and Google Docs/Google Drive (primarily spreadsheets)

- Quick learner and patient, but direct problem-solver

- Ability to work 40 hours per week in Pikesville office

Email Resume to careers_liaison@globalteletherapy.com

Location: Baltimore, MD

For More Information, please contact careers_liaison@globalteletherapy.com

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